A dentist in his office.
    
/  Provider Contacts

Provider Contacts

We want to help you help your patients. Feel free to call us with any questions or feedback.

Service Contacts

Dental Customer Service

Monday-Friday, 8 a.m. to 5 p.m. HST
808-948-6440 on Oahu
800-792-4672 toll-free

Online Services

For expert assistance with questions or issues related to MyDental Coverage and Speed eClaims, please contact Dental Electronic Services
Monday-Friday, 8 a.m. to 5 p.m. EST
800-633-5430

General Correspondence,
including Credentialing and Contracting

HMSA Dental
P.O. Box 1320
Honolulu, HI 96807-1320

Claims Contacts

Paper Claims Submission

HMSA Dental
P.O. Box 1187
Elk Grove Village, IL 60009-1187
Paper claims support: 800-724–7240

Dental Claim Appeals
and Corrected Claims

HMSA Dental
P.O.Box 69437
Harrisburg, PA 17106-9437

Claims and Customer Service Contact Information

PlanSchedule of AllowancesCustomer ServiceClaims AddressElectronic Claims Payor ID
  • HMSA PPO
  • HMSA Plan
    for Federal
    Employees (00F)
PPO Fee Schedule808-948-6440

Toll free:
800-792-4672
HMSA Dental
P.O. Box 1187
Elk Grove Village, IL 60009-1187
HMSA1
  • HMSA DHMO
  • HMSA Plan for
    Federal Employees
    (117)
DHMO Fee Schedule808-948-6440

Toll free:
800-792-4672
HMSA Dental
P.O. Box 1187
Elk Grove Village,
IL 60009-1187
HMSA1
Federal Employee
Program (FEP)-
Standard and
Basic Option Plans
PPO Fee Schedule808-948-6281

Toll free:
800-966-6198
HI FEP Claim
P.O. Box 1187
Elk Grove Village, IL
60009-1187
HMSA1
BCBS FEP
Dental Plans
(Supplemental)
PPO Fee ScheduleIn the U.S.:
855-504-2583

International
Call Collect:
651-994-2583
BCBS FEP Dental Claims
P.O. Box 75
Minneapolis, MN
55440-0075
Not Available
Out of State
BCBS GRID or
GRID+ Member
Plans
PPO Fee ScheduleSee member
ID card
See member
ID card
Not Available