/  Provider Contacts

Provider Contacts

We want to help you help your patients. Feel free to call us with any questions or feedback.

Dental Customer Service

Monday-Friday, 8 a.m. to 5 p.m. Hawaii time
808-948-6440 on Oahu
800-792-4672 toll-free

Online Services

For technical issues related to My Patients’ Benefits
Monday-Friday, 8 a.m. to 5 p.m. EST

Paper Claims


HMSA Dental
P.O. Box 1187
Elk Grove Village, IL 60009-1187
Paper claims support: 800-724–7240

Dental Claim Appeals

and Corrected Claims

HMSA Dental
P.O. Box 69437
Harrisburg, PA 17106-9437
Fax 888-667-8388

General Correspondence,

including Credentialing and Contracting

HMSA Dental
P.O. Box 1320
Honolulu, HI 96807-1320
Email: dentalservice@bshi.net